How To Write To Facebook Customer Service

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Getting the help you need from a large company similar Facebook tin can be a challenge. To save you time and frustration, nosotros've gathered a electric current listing of every possible mode y'all can call, e-mail, or chat with someone at Facebook or Meta! Read on to acquire how to talk to someone at Facebook, whether you're a personal user, business organisation business relationship holder, advertiser, creator, or member of the press.

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If you have a business that uses Facebook Checkout services, you can use chat or electronic mail back up. If yous don't take a concern account with checkout services, this will not work. To contact Facebook Back up via chat:
- Open your Commerce Manager and select your account.
- Click the Education tab and select Contact Back up.
- Select the event yous demand help with and type your message.
- Cull either Conversation or Email and choose Send.
- If you chose email, y'all'll become an email response. If you lot chose Chat, a Facebook Messenger window volition open up and a back up representative volition join the conversation.^[five]
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Business accounts can also send messages to Meta for Business. While signed into Facebook with your Business account, head to https://www.facebook.com/MetaforBusiness and click the Send message button at the top.
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Become advertising advice from a Facebook marketing expert. If y'all need assistance crafting your advert strategy, make full out the grade to request help from 1 of Facebook's marketing exports at https://www.facebook.com/business/m/facebook-marketing-expert.

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Question

Does Facebook accept a contact number?

This answer was written by i of our trained team of researchers who validated it for accuracy and comprehensiveness.

wikiHow Staff Editor

Staff Reply

Unfortunately, it does non have a publicly available client support number. A number with the surface area code 650 that frequently shows up in online sources as existence linked to Facebook is really a scam number. You'll need to contact Facebook through their online help center.
Question

Does Facebook offer live chat for customer support?

This answer was written by i of our trained team of researchers who validated information technology for accuracy and comprehensiveness.

wikiHow Staff Editor

Staff Answer

In general, no. However, if you utilize Facebook ads and accept an active advertizement account, y'all tin get alive chat support by going to facebook.com/business concern/help and scrolling down to the section labeled "Still need help?" In that location, you'll come across options to chat live or ship an e-mail to support.
Question

Some contacted me claiming I won coin through a Facebook promotion. Is this real?

No! Facebook does not run a lottery, give away money, or ask for bank or credit menu info for any reason. This is a scam. Do not reply to the message.
Question

Do I need a government ID to reset my password, or is this a scam?

No, that is a scam. Practice not give out any personal information unless confront to face with the person requesting it or applying for credit cards, jobs, certain accounts, etc.
Question

I go along getting text messages with codes to reset my password. I never put in my jail cell telephone number in my Facebook account, and I never requested to reset my password. What is going on?

It'southward a random scam. Someone is attempting to hijack your business relationship. Change your countersign and use the Facebook privacy settings section to log out of all of your current devices and sessions.
Question

Why would an internal error go along blocking me when I am logged into Facebook?

If this error is yet persisting, and preventing you lot from utilizing Facebook, they would probably like to know about it. Finding bugs and glitches is really a big-money industry, and Facebook definitely doesn't want any weaknesses in their platform. Unfortunately, they have made it nigh incommunicable to contact them nearly specific glitches. Yous can submit reports most glitches with the report tool, or contact them through the BBB every bit outlined in this article.
Question

Someone has opened a Facebook account using my name. How exercise I delete this simulated account?

Visit their contour and click "Written report" in the carte options. If you don't take your ain Facebook account, use this class instead.
Question

How do I study a stolen account?
Question

Someone opened an account using 1 of my e-mail addresses and I am getting all her notifications. How tin I finish this?

Log in with that email address and do the "forgot password" pick. In one case they email the reset to you lot, alter the password. If she doesn't have admission to the email business relationship, she should not be able to get the password. Be sure to log out of all active logins.
Question

Facebook says my business relationship is temporarily locked. How do I access information technology once again?

Attempt immigration your browser's enshroud, or deleting and reinstalling the telephone app. If this doesn't work, simply try again one time a day until your admission returns.

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If you need help using features of Facebook, experiencing errors, or want to report a trouble, the best style to find data is to visit the Facebook Assist Heart at https://world wide web.facebook.com/aid.
If you can't find the consequence most which you wish to contact Facebook in the Help Centre, try looking in the Community section--the posts there are normally meliorate-suited to outlying cases.

About This Commodity

Article Summary X

1. Open the Facebook Aid Centre webpage.
2. Review the options toolbar at the height of the screen.
3. Select a relevant section.
iv. Follow Facebook's on-screen instructions.

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